This policy describes the information privacy practices that IGHODALO HERBAL CENTER (VE, “we”, “us”, or “our”, if not explicitly referring to the company) follow when handling personal information that we collect or receive in conducting our business, including through our services, products, websites, employee(s) and user application(s).
Definition of personal information
Personal Information means any information relating to an identified or identifiable natural person (known as the data subject). An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as name, an identification number, location information, an online identifier or by one or more factors specific to the physical, psychological, genetic, mental, economic, cultural or social identity of the natural person. Personal information does not include information that is truly anonymised, i.e. where the data subject is no longer identifiable. Personal information also does not include corporate information that relates to an organisation but not to an individual, such as a corporate name, corporate address or general corporate phone number.
IGHODALO HERBAL CENTER Data Privacy Contact Information
The data controller of your personal information is IGHODALO HERBAL CENTER, KAMPALA, UGANDA.
COLLECTION OF PERSONAL INFORMATION
Personal information you provide to us.
We collect personal information that you provide to us through our websites, and in connection with business dealings we may have with you, and/or where we are legally obliged to as part of a contractual agreement. This includes information that you may provide to us in employment contracts, applications for employment, service agreements, KYC processes, any loyalty or payment card applications as well as competition entries and events.
The personal information you provide includes basic contact information about you, such as your name, company name, title, address, phone number, fax number and email address. It may also include information on the products or services you have shown interest in and/or purchased from us. If you use a payment card (debit and/or credit card) to purchase a product or service from us, we also may collect information necessary to process the card transaction, such as the card type, number, expiration date and any other information required to processes your request.
We may collect information you provide to us through recruitment processes such as name, date of birth, gender, age, contact information, identification / passport / social security number, professional and educational history . We may also collect and retain background check information as permitted by applicable law and our KYC policy.
Website information you provide to us.
Information we may receive from our counterparties.
We may receive personal information about you from our counterparties who may recommend or suggest that we contact you for business purposes. This includes basic contact information about you, such as your name, company name, title, address, phone number, fax number and email address. It may also include information on the products or services you have shown interest in or may be interested in purchasing from us, as well as information on other companies or individuals with whom you do business with. We may also obtain personal information about you from our counterparties in connection with business transactions you initiate with us, such as through credit verification or other processes related to the transaction.
We do not knowingly collect or use any personal information from children younger than the age of sixteen (16), or from children, who do not have the necessary ability to foresee the consequence of their personal information being processed without obtaining the appropriate consent, as required by applicable law.
USE OF PERSONAL INFORMATION
For business use
We use your personal information to facilitate our ongoing and proposed business dealings with you. This includes:
To process business transactions with us;
To establish and maintain counterparty (includes customer(s)) accounts so that we may provide products or services of ours requested by you or your company;
To register you as a user of these products or services so that you may access them through our websites (includes any web portals), operational site(s) or otherwise;
To communicate with you about updates, maintenance, outages or other technical matters concerning these products or services;
To provide you with training regarding usage of these products or services;
To notify you about changes to any of the policies and procedures for use of these products or services;
To verify the accuracy of account and technical contact information we have on file for you and your company in relation to these products or services; and
To respond to questions or inquiries that you or your company may have about our products or services.
We may use your personal information as required for us to comply with relevant laws and regulations relating to the products or services that we provide in any of the jurisdictions in which we or our affiliated operating units operate.
With your consent or as otherwise permitted by applicable law, we may use your personal information for purposes relating to the marketing of our products and services, or those of our business partners where you may have shown interest in. This means we may from time to time:
Send you newsletters, press releases, event announcements and other similar communications regarding the products or services that we offer;
Market or promote our products or services to you, including by offering you trial or limited access to certain of our products or services;
Solicit input from you regarding improvement of our products or services;
Inform you of third-party offerings that we think you or your company may be interested in which relate to our products or services;
Send you announcements or requests on behalf of other customers of ours who believe you would benefit from use of our products or services; and
Use your personal information for other purposes that we disclose to you at the time we obtain your consent.
If you no longer wish to receive this type of communication from us, you may opt-out at any time by contacting our offices directly in your country of operation, alternatively you may email us at [email protected]